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FAQ

Do I get tracking service?
Yes, as soon as your shipment is picked & booked by our representative you will be given Shippers copy which will have tracking number for your shipment.which can be used to track your shipment on our website.

How safe is to ship with Alliance Express Service
Alliance Express Service works with reputed brokers and shipping agents at the origin & destination points of your package. We are an authorized agents for major shipping liners including FedEx & DHL.

Do you provide packing service?
Yes, FAlliance Express Service can provide packing service at certain location, please contact our customer support team to learn if packing service is available at your location.

Do you provide door pickup service?
Yes, we do pick packages from ALMOST any part of the world. Pickup charges may or may not apply depending on your pickup location. Additional charges may apply for out of area pickup or remote area pickup. Please contact our customer support team to learn about pickup charges for your shipment. Once you schedule your shipment on our website we will notify you if shipment is out of area coverage and cannot be pickup up.

What is minimum requirement to ship with Air?
There is no minimum requirement; customers can ship as low as 1 Kg to 1000Kg
What is actual, dimensional and chargeable weight?
All shipment are charged at chargeable weight, chargeable weight is higher of actual weight and dimensional weight. For example if actual weight of your package is 5 Kg and dimensional weight is 10 Kg, chargeable weight of shipment will be 10 Kg.
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Toll Free – 24 Hours
India : 09803413419
Office Hours 9 Am to 8 Pm
India : +91 9888321417
India : +91 9988661932
Landline Tel (1): 0172-4051333
Landline Tel (2): 0172-5029333
Worldwide : +91 9888321417
  USA, UK,EUROPE
& WORLDWIDE CALLERS
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Alternate contact number :
+91 9803413419 (24 Hours)
     
H.O. Chandigarh:
Alliance Express Services Pvt. Ltd.

SCO 100-101, Ground Floor, Magnum Business Center
Sector 34-A, Chandigarh-160022, INDIA
Tel. No. 0172-4051333, 5029333, Mobile Number: +91-9988661932
Email:
kuldeep.singh@aesdhl.com
customercare@aesdhl.com