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FAQ

Do I get tracking service?

Yes, as soon as your shipment is picked & booked by our representative you will be given Shippers copy which will have tracking number for your shipment.which can be used to track your shipment on our website.

How safe is to ship with Alliance Express Service

Alliance Express Service works with reputed brokers and shipping agents at the origin & destination points of your package. We are an authorized agents for major shipping liners including FedEx & DHL.

Do you provide packing service?

Yes, FAlliance Express Service can provide packing service at certain location, please contact our customer support team to learn if packing service is available at your location.

Do you provide door pickup service?

Yes, we do pick packages from ALMOST any part of the world. Pickup charges may or may not apply depending on your pickup location. Additional charges may apply for out of area pickup or remote area pickup. Please contact our customer support team to learn about pickup charges for your shipment. Once you schedule your shipment on our website we will notify you if shipment is out of area coverage and cannot be pickup up.

What is minimum requirement to ship with Air?

There is no minimum requirement; customers can ship as low as 1 Kg to 1000Kg

What is actual, dimensional and chargeable weight?

All shipment are charged at chargeable weight, chargeable weight is higher of actual weight and dimensional weight. For example if actual weight of your package is 5 Kg and dimensional weight is 10 Kg, chargeable weight of shipment will be 10 Kg.

Due to high call volume In case of any numbers are inaccessible or No reply, please email us your query or ask us to call you back & we will surely get in touch with you in 24hrs


Toll Free – 24 Hours India : 09803413419	Office Hours 9 Am to 8 Pm India : +91 9888321417 India : +91 9988661932 Landline Tel (1): 0172-4051333 Landline Tel (2): 0172-5029333 Worldwide : +91 9888321417	USA, UK,EUROPE & WORLDWIDE CALLERS (Chargeable):- Alternate contact number : +91 9803413419 (24 Hours)

H.O. Chandigarh: Alliance Express Services Pvt. Ltd. SCO 100-101, Ground Floor, Magnum Business Center Sector 34-A, Chandigarh-160022, INDIA Tel. No. 0172-4051333, 5029333, Mobile Number: +91-9988661932		Email: kuldeep.singh@aesdhl.com customercare@aesdhl.com

FAQ

International Services