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Conditions of Carriage

IMPORTANT NOTICE

These Conditions of Carriage EXCLUDE LIABILITY on the part of Alliance Express Servicesand its employees or agents for loss, damage and delay in certain circumstances; LIMIT LIABILITY to stated amounts where liability is accepted and REQUIRE NOTICE OF CLAIMS within strict time limits. Senders should note these Conditions carefully and where necessary obtain insurance cover in order to protect their interests.

Shipments are subject to local tariffs and the conditions of the Alliance Express Servicessubsidiary, branch or the independent contractor which accepted the Shipment.

FEDERAL EXPRESS CONDITIONS OF CARRIAGE FOR EUROPE, THE MIDDLE EAST, THE INDIAN SUBCONTINENT AND AFRICA (Effective from August 6, 2012)

  • APPLICATION
  • DEFINITIONS
  • RATES
  • BILLING
  • INVOICE ADJUSTMENTS / DIMENSIONAL WEIGHT
  • REFUSAL OR REJECTION OF SHIPMENTS
  • RESTRICTIONS
  • ITEMS UNACCEPTABLE FOR CARRIAGE
  • DANGEROUS GOODS
  • PACKAGING AND MARKING
  • INSPECTION OF SHIPMENTS
  • CUSTOMS CLEARANCE
  • DUTIES AND TAXES
  • ROUTING AND DELIVERY
  • REDELIVERY SERVICE
  • UNDELIVERABLE SHIPMENTS
  • MONEY BACK GUARANTEE POLICY
  • DECLARED VALUE AND LIMITS OF LIABILITY
  • LIABILITIES NOT ASSUMED
  • NO WARRANTIES
  • CLAIMS
  • SURCHARGES
  • NON-WAIVER
  • MANDATORY LAW
  • MEDIATION
  • DATA PROTECTION
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Toll Free – 24 Hours
India : 09803413419
Office Hours 9 Am to 8 Pm
India : +91 9888321417
India : +91 9988661932
Landline Tel (1): 0172-4051333
Landline Tel (2): 0172-5029333
Worldwide : +91 9888321417
  USA, UK,EUROPE
& WORLDWIDE CALLERS
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Alternate contact number :
+91 9803413419 (24 Hours)
     
H.O. Chandigarh:
Alliance Express Services Pvt. Ltd.

SCO 100-101, Ground Floor, Magnum Business Center
Sector 34-A, Chandigarh-160022, INDIA
Tel. No. 0172-4051333, 5029333, Mobile Number: +91-9988661932
Email:
kuldeep.singh@aesdhl.com
customercare@aesdhl.com